Support Assistent
PoultryPlan develops and markets management software for the egg, and meat chain in the international poultry market. Our clients are large-scale farmers, (semi)-integrators and chain partners. We offer an innovative Cloud-based software package that provides insight into all relevant data within the poultry farm or poultry integration. One system that analyses performance, compares it and detects problems early via a personalised dashboard.
We are unique in the market because we are a software company that really understands the business and wants to make the customer grow. Our team is no-nonsense and likes to get down to business. We are extremely driven to provide the customer with the maximum service and we like an open corporate culture and a flat organisation. In addition, we value a good working atmosphere and personal responsibility.
Our team and product are ready for further growth. For these growth plans, we are looking for an enthusiastic and energetic suppert assistent who wants to help us to stay connected with our customers.
What will you do?
You are also responsible for the roll-out and implementation of new software versions and providing training to customers. It is important that you have technical knowledge to access our customers' systems, as our software runs on their servers.
First point of contact for our customers
Guiding customers trough our software
Answer any questions our customers may have
Identify bugs and errors in our software
Roll-out and implementation of new software versiosns
Many more.....
What will you bring with you?
MBO working and thinking level;
Experience in accessing and managing customer systems;
Customer-oriented and solution-oriented; you always think along with the customer;
Independent and proactive in picking up tasks;
Communicatively strong and able to convey technical information clearly;
Affinity with providing training and implementing software;
A real team player, but also able to work independently;
Stress-resistant and responsible.
What do you get in return?
We like an agile working method. This ensures a flexible working style and a dynamic working environment. You will have plenty of space and freedom to grow with us at a professional level and develop yourself further.
In terms of employment conditions, you can expect the following:
A job at a company where craftsmanship, knowledge sharing and, above all, innovation are key
An excellent salary and a good pension scheme
The possibility of structural working from home.
Flexible and negotiable working hours and vacation
We're looking for a Social Media Manager to grow our community in social media, engage and retain our customers and followers, and most importantly – help convert them into leads, customers, and active fans and promoters of our company.
Who we are looking for
- You place customer experience at the top of your mission
- You have experience running community partnerships and ambassador programs, ideally internationally
- You are well experienced with running social media for a major tech company with a good understanding of all the relevant tools, KPIs and processes
- You have experience running influencer / ambassador programs, ideally internationally
- You thrive on day-to-day interactions with users, problem solving and bringing their feedback constructively into the company
- You constantly demonstrate creativity and are always coming up with new ideas
What you'll do
- Growing and developing the Pitch community by building partnerships and relationships with relevant creative communities
- Position Pitch as a leader and contributor in the industry
- Managing our day-to-day activity across various social channels and review platforms, through engaging conversations, inventive content and a sense of delight
- Developing and managing our customer support channels (live chat, email...)
- Creating a sense of wow in every customer interaction
- Curating and highlighting the best Pitch ambassadors and their creations
We're looking for a Social Media Manager to grow our community in social media, engage and retain our customers and followers, and most importantly – help convert them into leads, customers, and active fans and promoters of our company.
Who we are looking for
- You place customer experience at the top of your mission
- You have experience running community partnerships and ambassador programs, ideally internationally
- You are well experienced with running social media for a major tech company with a good understanding of all the relevant tools, KPIs and processes
- You have experience running influencer / ambassador programs, ideally internationally
- You thrive on day-to-day interactions with users, problem solving and bringing their feedback constructively into the company
- You constantly demonstrate creativity and are always coming up with new ideas
What you'll do
- Growing and developing the Pitch community by building partnerships and relationships with relevant creative communities
- Position Pitch as a leader and contributor in the industry
- Managing our day-to-day activity across various social channels and review platforms, through engaging conversations, inventive content and a sense of delight
- Developing and managing our customer support channels (live chat, email...)
- Creating a sense of wow in every customer interaction
- Curating and highlighting the best Pitch ambassadors and their creations
We're looking for a Social Media Manager to grow our community in social media, engage and retain our customers and followers, and most importantly – help convert them into leads, customers, and active fans and promoters of our company.
Who we are looking for
- You place customer experience at the top of your mission
- You have experience running community partnerships and ambassador programs, ideally internationally
- You are well experienced with running social media for a major tech company with a good understanding of all the relevant tools, KPIs and processes
- You have experience running influencer / ambassador programs, ideally internationally
- You thrive on day-to-day interactions with users, problem solving and bringing their feedback constructively into the company
- You constantly demonstrate creativity and are always coming up with new ideas
What you'll do
- Growing and developing the Pitch community by building partnerships and relationships with relevant creative communities
- Position Pitch as a leader and contributor in the industry
- Managing our day-to-day activity across various social channels and review platforms, through engaging conversations, inventive content and a sense of delight
- Developing and managing our customer support channels (live chat, email...)
- Creating a sense of wow in every customer interaction
- Curating and highlighting the best Pitch ambassadors and their creations
Interested? Apply now!
Send your CV and motivation to info@poultryplan.com.
For more info about this vacancy, please email Theo Hoen(t.hoen@poultryplan.com)
Acquisition in response to this vacancy is not appreciated
